Saint Charles, Missouri
Riverside, California
Pittsburgh, Pennsylvania
Fulton, Missouri
Posted: 20-Apr-23
Location: Liberal, Kansas
Type: Full Time
Preferred Education:
Territory:
Liberal, KS
Plains, KS
Perryton, TX
Woodward, OK
As a MWI/MICRO Field Hardware/IT Specialist, your primary responsibility will be the on-site installation, configuration and maintaining of our computer systems, computers, software & network infrastructures in our customer’s cattle feeding and dairy operations, while delivering exceptional customer service and support to those customers as well as other departments within MICRO/MWI.
- Strong planning, problem-solving, decision-making skills are required.
- Communicate directly with our customers.
- Computer hardware installation, training, maintenance, diagnostics & replacement of the following:
- Servers, Computers, Switches, Modems, Routers, as well as Wired & Wireless Infrastructure Hardware
- Experience in virus removal
- Must be available for local “day” travel. Occasional Long distance overnight travel will be required as well.
- Be available to cover a rotating weekend “On-Call” schedule
- Must have ability to climb grain legs and other like structures
- Must have ability to do coaxial and networking cable runs
- Must be able to adapt to a wide variety of applications as it relates to computers/network equipment. Strong network experience is preferred.
- Performs other duties as assigned.
Decision Making: Identifies goals and constraints, considers risks, generates alternatives, evaluates options, and selects best alternatives.
Problem Solving: Recognizes that a problem exists (i.e., that there is a discrepancy between what is and what should be); identifies possible reasons for the discrepancy and devises and implements a plan of action to resolve it.
Reasoning: Discovers the underlying relationship between two or more objects and uses that knowledge to solve a problem; uses logic to draw conclusions from available information; identifies general rules or principles; applies rules and principles to new situations; determines which conclusions are correct from analysis of a given set of facts and information.
Teamwork: Makes effort to seek others’ input; willingly collaborates and cooperates with others in the organization; develops effective working relationships with key associates.
Customer Service: Is customer oriented, sensitive and responsive to customer needs and priorities; establishes effective working relationships with customers and gains their respect and loyalty; identifies and takes appropriate action on customer needs.
Flexible/Adaptable: Views change or problems as an opportunity to grow professionally and to develop new and better ways to do things; adjusts readily to alterations in routine; copes effectively with changes in scope or type of work.
Time Management: Establishes realistic priorities; accurately assesses own time requirements for various projects; activities; schedules own time and activities efficiently.
Sense of Urgency: Demonstrates the ability to respond quickly to changes in day to day operation as it relates to department priorities.
Project Management: Develops proposal recommendations, action plans, and budgets for projects; allocates resources to get projects done; tracks and reports progress; communicates regularly with project team, management and customers; completes projects in a timely, effective and efficient manner.
Know the Customer and the Market: Knows customers in the market territory; keeps up to date on key competitors; understands and is responsive to the needs and expectations of relevant customer segments; establishes effective working relationships with customers to gain respect and loyalty; identifies opportunities presented by changes and shifts in the marketplace.
Know the Customer and the Market: Knows customers in the market territory; keeps up to date on key competitors; understands and is responsive to the needs and expectations of relevant customer segments; establishes effective working relationships with customers to gain respect and loyalty; identifies opportunities presented by changes and shifts in the marketplace.
- Basic OS troubleshooting (preferred) as well as some basic knowledge of Linux is preferred but not required
- Experienced in Windows 10 & 11
- Must have experience with supporting 1 to 20 computers / workstations.
- A degree or certification is preferred, but not required. A successful candidate must have equivalent experience in a technical field
- Must be fully qualified to perform the technical tasks listed.
- Must be motivated, reliable, and trustworthy
- Must be motivated to learn and adapt to areas you may be unfamiliar with
- Must be eligible to drive a vehicle that is DOT certified (CDL not required)
- Must have the ability to maintain a DOT log book
- Must have a good driving record