The IT Coordinator is responsible for facilitating successful policy/procedure changes driven by compliance requirement or local need. The individual will implement Association IT initiatives and remain consistent with Extension Administration guidance surrounding Information Technology. This person works closely with the Leatherstocking IT Lead, Executive Director, and CCE Oneida management staff to establish robust networks of workstations, linked via both internet and intranet and provide remote maintenance, updates and support to those networks and components (both hardware and software). The IT Coordinator is responsible for performing in person maintenance of technology operations within CCE Oneida. The individual will exercise professional judgment, discretion, and confidentiality in leading the Association's IT operations in all tasks.

Required Qualifications

• Associate's Degree in Information Technology or related filed. High school diploma/GED and 1 year transferrable experience may substitute.
• Experience relevant to the role of the position. Experience to include network interface and administration, operations and software training, security systems, hardware installation and upgrades, and teleconferencing.
• Knowledge of all current IT systems is required since Cornell applications support a variety of IT systems and IT hardware.
• Ability to interface with Extension IT personnel and local Association management personnel such that IT concepts and changes are interpreted for the non-IT personnel to understand and utilize.
• Strong communications skills and an attitude of being helpful at all levels.
• Ability to meet travel requirements associated with this position.
• Ability to work flexible hours which may include evenings and/or weekends, as appropriate.

Preferred Qualifications

• Familiarity with Cornell Cooperative Extension (CCE) system.
• Internal and external customer service experience.

Position Responsibilities & Essential Functions

Administrative Direction - 10%

• Assist with developing technology policies to ensure a secure, consistent computing environment is maintained and performed at the optimum level.
• Assist with planning for IT related expenses.
• Assist with planning for the Association's IT needs.
• Create a new staff computer orientation program to introduce new employees to the network environment as well as software used in the Association, especially Microsoft office including Outlook email and calendar, and other technology equipment such as printers, digital cameras, and scanners.

Administrative Management - 25%

• Use and broaden an understanding of one or more operating systems, network environment, hardware platforms and/or application areas in the overall infrastructure of a complex administrative organization.
• Identify and monitor requirements for network preventative maintenance; and recommending or analyzing performance.
• Analyze problems and system requirements and make recommendations on software options, user environments, and systems used to optimize productivity and minimize impact on other users or systems.
• Make hardware and software recommendations based upon compatibility with existing network environment, and program needs.

Administrative Coordination/Operation - 60%

• Serve as local IT support & back-up to Leatherstocking IT Lead.
• Provide training on audio/visual equipment.
• Provide support and training on conferencing systems.
• Train current staff as necessary and introduce new employees to the network environment as well as software used in the Associations, especially Microsoft Office including Outlook email and calendar, and other technology equipment such as printers, digital cameras, and scanners.
• Make hardware and software purchases based upon anticipated needs, discussions with management and taking into consideration the compatibility with existing network environment, and program needs.
• Recommend and configure audio/visual equipment as needed.
• Conduct maintenance, installation, troubleshooting, and repair of the three (3) main components of the network environment: 1. Servers - including upgrading and updating (patching) all software versions running on the network operating system. 2. Network Backbone - including all cabling, hubs, switches, and Network interface cards installed in workstations. 3. Workstations and Peripherals - including all desktops, laptops, printers, print servers, monitors, modems, scanners, and other Information Technology.
• Perform diagnostic analysis to resolve complex trouble-shooting service; effecting repairs to the network or desktop systems infrastructure.
• Interact directly with CCE staff, programs and systems to ascertain technology related issues.
• Interact with CCE Administration IT Team for guidance on IT related systems and processes and to gather information regarding updates in IT systems that affect the Association.
• Maintain positive working relationship with Cornell Cooperative Extension Information Technology Group, and other necessary technology support contacts.
• Maintain and enhance usage of the current video teleconferencing systems. Assist with configuration and set up for any teleconferencing, and be available to configure and set up system and other audio/visual equipment for use by groups using the facilities.
• Coordinate purchases, set up, and distribute new equipment, and retire and appropriately dispose of outdated items as needed.
• Coordinate and conduct a new staff computer orientation program.

Professional Improvement & Other Duties as Assigned - 5%

• In cooperation with Supervisor and/or Executive Director, jointly develop and pursue a professional development plan as a means to increase competencies relative to position accountabilities and to address changes in programming and association priorities.
• Collaborate in activities that are in general support of Cornell Cooperative Extension including but not limited to attendance at staff meetings, timely reporting of expenses, working with other staff, general marketing of Extension programs and other duties as assigned.

Health & Safety - Applied to all duties and functions

• Support the association to maintain a safe working environment.
• Be familiar and strive to follow any applicable federal, state, local regulations, association health and safety policy/procedure/requirement and standard.
• Act proactively to prevent accidents/injuries and communicate hazards to supervisors when identified.

EEO/EPO & Policy - Applied to all duties and functions

• Appreciate and embrace diversity in all interactions with clientele, staff, volunteers and the public.
• Assist the Cornell Cooperative Extension system in reaching out to diverse audiences.
• Aware of, and adheres to, established Cornell Cooperative Extension Association of Oneida County policies and procedures.
• Contribute to the overall success of the organization by performing all assigned duties in a professional, timely and accurate manner.

Position Details

This is a part time non-exempt position, 50% FTE. Excellent benefits, based on eligibility, including:

• Paid Vacation, Sick & Personal leave
• Paid Holidays
• NYS Health Insurance Program (including FREE Dental Insurance)
• NYS Retirement (NYSERS)
• Long-Term Disability Insurance
• Voluntary Tax Deferred Annuity Plan
• Voluntary Flexible Spending Accounts
• Voluntary Group Universal Life Insurance
• Voluntary Personal Accidental Insurance
• Voluntary Legal Plan Insurance
• Voluntary Long Term Care Insurance
• Voluntary Auto and Homeowner's Insurance
• Voluntary Pet Insurance
• Voluntary New York's College Savings Program
• ClearPoint Credit Counseling Solutions

No relocation or VISA Sponsorship available.

The Association may make reasonable accommodations to enable applicants to participate in the hiring process and employees to perform the essential functions of their job. If you require an accommodation so you may participate in the selection process you are encouraged to contact Cornell Cooperative Extension of Oneida County at 315-736-3394 or via email at: lrn22@cornell.edu.

For additional questions please contact Lori North, Association Lead Human Resources Manager, e-mail lrn22@cornell.edu .

http://cceoneida.org

Application Instructions

Be sure to enter your full name and contact information (address, email, and phone) in your online application. Include a cover letter, resume and three references . Click Select Files or use the Drop Files Here box to manually move documents into your application. Please note, once your application is submitted you will not be able to change your submission or add attachments.

External Applicants: (Including current employees of other Cornell Cooperative Extension Associations) please refer to Applying for a Job (External Candidate) for additional guidance.

Internal Applicants: Apply via Workday under the "Career, Talent and Performance" section.

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Cornell Cooperative Extension is a collaboration among Cornell University, the United States Department of Agriculture, the State of New York, and the residents of New York State. Per NYS Law, county and regional extension service associations are subordinate government agencies. This employment opportunity is with the entities listed and not with Cornell University.

Cornell Cooperative Extension is an employer and educator recognized for valuing AA/EEO, Protected Veterans, and Individuals with Disabilities. Individuals who bring a diverse perspective and are supportive of diversity are strongly encouraged to apply.

Notice to Applicants: Please read the required Notice to Applicants statement. This notice contains important information about applying for a position at Cornell Cooperative Extension as well as some of your rights and responsibilities as an applicant.