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Patron Services Representative
SUMMARY: Serve as front-line Ticket Office Representative of the Oregon Symphony providing exceptional customer service in the ticket office, via phone, concert hall, and Symphony events. ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned. 1. Maintain a detailed, proficient, and working knowledge of:  Tessitura systems Create, update, and recognize all coded information on an account Maintain and alter accounts – exchange tickets, take payments, add/remove tickets, add/remove options, etc.; Concert Event information Season, single, and general admission ticket event codes; Hall section map, appropriate ticket types, and pricing for
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