The Data Analyst reports to the SVP, Ancillary Services and provides analytical support to Ancillary Utility programs via data trend analyses, evaluation, and customer service. Reviews inquiries, problems, and requests to determine appropriate solutions and/or responses. Creates and analyzes reports on a weekly, monthly and ad-hoc basis for utility programs to help produce optimum results.
The successful candidate will embody and work to reinforce MAA's Core Values. Those values include:
Appreciating the uniqueness of each individual
Communicating openly and with integrity
Doing the right thing at the right time for the right reasons
Duties and Responsibilities
Performs high-level calculations, trend analysis, and quality control on all utility programs.
Builds database queries using existing frameworks and adapting as needed; queries databases using Microsoft Excel & Access to investigate root causes of state issues.
Conducts ad-hoc reporting in response to specific requests (i.e. sustainability analysis, energy trends, etc.); monitors and reports on utility rates, variances and usage trends as compared to utility budget.
Analyzes issues on a daily and weekly basis to gauge their status and determine where corrections are needed; discovers opportunities within the utility programs that may require further evaluation to improve performance.
Analyzes data trends and makes recommendations for improved efficiency and cost savings of programs and processes.
Analyze specific usage, market data, and applicable laws to make recommendations on which billing method should be used for a given market and/or property.
Investigates, analyzes, and solves complex, technical, and contract issues.
Supports new and ongoing projects (e.g., bulk cable program) and energy efficiency initiatives.
Contacts property management regularly to verify information to ensure its accuracy in reports and to properly support each of the programs and their success.
Provides advice to supervisors and managers to resolve utility problems effectively.
Interacts with other departments and performs special tasks to ensure utilities are managed efficiently and effectively.
Assists with planning and implementing long-term strategic initiatives to ensure integration of current and future technologies.
Performs other related duties as assigned to meet the needs of the business.
Bachelor's degree in Business, Accounting, Finance or related field required
One to two (1-2) years of experience in utilities administration, utility data analysis, business analytics, or closely related experience involving billing procedures and/or account maintenance required
Three to five years (3-5) of experience in utilities administration or utility data analysis preferred
Working knowledge of Yardi, Essbase and Hyperion Retrieve preferred
Knowledge, Skills, and Abilities
Knowledge of utility rate structures, billing methods, and usage patterns
Skill in data analysis, recognizing conceptual themes while also attending to detail
Skill in interpreting data and making recommendations
Skill in applying critical thinking, analysis and problem-solving methods
Skill in verbal and written communication and explaining various data inputs, elements & outcomes to non-technical audiences
Skill in managing projects, organization, prioritization and meeting deadlines
Skill in Microsoft Excel and Microsoft Access to include: Table structures, Data types, Link tables/ MS Access in a network environment, Forms, Advanced relational query design, and Macros
MAA recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefits and outstanding advancement opportunities. We offer a comprehensive benefits package* including, but not limited to, the following:
* Medical, Dental and Vision Insurance
* Life and Disability Insurance
* Employee Assistance Program
* Vacation, Sick Leave, and Holiday Pay
* 401(k) Retirement Plan
* Tuition Reimbursement
* Adoption Reimbursement
* Apartment Discount
* Opportunities for promotion and internal career advancement
*Eligibility for benefit plans and programs vary based on hours worked and length of employment.
We are committed to providing service excellence and value to those who depend on us at MAA. Our people-first approach has been transforming properties into communities and apartments into homes for over 25 years. As the largest owner-operator of multifamily apartments in the United States - we are established leaders in the real estate space - bringing tremendous opportunities to those looking to build their careers. We invite you to explore our Brighter View and find your place at MAA!
Drug Free Workplace
Internal Number: R0008817
About MAA (Mid America Apartment Communities)
MAA is a real estate investment trust (REIT) that focuses on the acquisition, selective development, redevelopment and management of multifamily homes throughout the Southeastern and Southwestern regions of the United States.
Our mission at MAA is to deliver superior service and value for our residents, employees and shareholders. We refer to this as creating "A Brighter View" and we are doing it every day.
In fact, we proudly display "Our Brighter View" plaques at every MAA office just to serve as a daily reminder of our focused mission. MAA is committed to remaining true to our rich tradition of service to each other, to our residents, and to our shareholders. We respect the privilege to providing value to those whose lives we touch.
Please click on the links below to learn more about MAA’s culture and corporate charity as well as view MAA’s Corporate Profile: