Location: Syracuse, NY Category: Administrative and Professional Staff Posted On: Wed Apr 10 2019 Job Description:
LTCs provide on-site facilitation of learning and technical support. LTCs work to achieve the outcomes specified in their Implementation Plan. Working in collaboration with their colleagues, LTCs are expected to:
Master, facilitate and market the learning of technology-training resources: become proficient in the use of the ATTAIN courseware (e.g., computer-assisted instruction: vocational instructional, academic instructional and life management software), Microsoft training resources and any third-party software; obtain and keep current Microsoft certifications related to facilitating training delivered at the lab; deliver Microsoft certification training to the served populations; participate in meetings, workshops and seminars for the purpose of conveying and/or gathering information required to perform functions; proctor certification exams, as needed; provide supervision for volunteers as needed; create and maintain a clean, comfortable and orderly learning environment in the lab; document and report participant success stories and outcomes; work some evening and weekend hour; travel locally
Create schedules, draft outreach plans and complete reports to support outcomes: create, monitor and update a monthly schedule for lab operations and training sessions; prepare the lab's Implementation Plan together with the on-site supervisor and effectively execute objectives set forth within it; submit monthly status reports to the onsite supervisor which will include, among other items, participant enrollment, usage and outcomes; create and implement a Community Outreach and Partnership Development plan which must include marketing strategies and presentations to promote the ATTAIN lab in the local community
Identify ways to partner with agencies, streamline intake processes and onboard participants: work with the local Department of Social Services and Department of Labor to identify potential program participants, especially TANF and TANF 200% recipients; determine participant Temporary Assistance for Needy Families (TANF) eligibility during intake process; provide initial orientation for all new participants and train lab participants on software and courseware resources; develop training pathways for individual participants based on available lab resources; provide participant intervention and technical assistance at the learning stations, as needed; Maintain ATTAIN enrollment and reporting databases; report, log and record hardware and/or technical problems and their resolutions; communicate any unresolved issues with hardware and software to the on-site supervisors; use ATTAIN's management systems to monitor participant progress
Perform other duties as assigned
Special Skills: Must have strong interpersonal, oral and written communication, organizational and presentation skills. Proficient working knowledge of Microsoft Office applications. Ability to promote professional and ethical behavior. Ability to work independently as well as a part of a team. Bilingual a plus.
Education and Experience Required: Associates Degree with 3-5 years of relevant experience and certifications is required. One year experience working with adult population (training, advising and/or mentoring); Experience with computer software applications in reading, writing and math; Experience working with underserved/underprepared populations
Preferred Qualifications: Bachelor's degree in education or related discipline strongly preferred; Two or more years' experience working with adult population (training, advising and/or mentoring); Experience working with TANF recipients; Experience in community outreach; Microsoft certifications; Experience in curriculum development
Physical Demands: May require long periods of moving about computer lab and/or in a stationary position. May be required on occasion to connect or remove cables under a desk. Must be able to move monitors, printers, CPUs or other light equipment and supplies on occasion
SUNY Morrisville is committed to creating a vibrant community enriched by diverse perspectives, talents and experiences, and prohibits discrimination in employment based on gender, race, ethnicity, nationality, physical capability, age, creed, sexual identity, veteran status, and economic means. We encourage applications from candidates who share this commitment and will contribute to the diversity of our college community, especially members of historically under-represented groups. AA/EEO/ADA
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at email@example.com.
SUNY Morrisville, a college that leverages the expansive resources of the State University of New York, is a model of innovative applied education. Located in the center of New York State, the college offers students hands-on, experiential learning in modern classrooms and specialized facilities, many of which are rare or one-of-a-kind in higher education. Morrisville's 3,000 students – who come from diverse backgrounds across the state and around the world – choose from more than 80 associate and bachelor degree programs that embrace agriculture, technology, business, social sciences, including Psychology, Criminal Justice, and the liberal arts. An internship program that prepares students for success in the 21st-century workplace ranks among the top ten in the nation. At Morrisville, motivated students work alongside talented faculty members – many with field experience – to imagine, build, and test practical, sustainable solutions to some of the fundamental questions confronting a shrinking world with diminishing resources.
BACK TO TOP
CTAM Career Center is Just One of the Benefits.
Discover what else CTAM has to offer!
The job you are trying to reach from was originally posted at CTAM Career Center.