PRG has an immediate need for a talented, self-motivated and full-time Field Investigator for our Outside Plant Damage Recovery group. A strong sense of organization, as well as a flexible schedule, will be required due to the various responsibilities as outlined below.
On-site investigation of underground and aerial cable plant damages
Individual will learn, understand, and be able to utilize State Dig Laws and Statutes, excavator requirements, NESC standards
Develop a professional working relationship with the client, their contractors, technicians, management team and other personnel
Develop a solid working relationship with the client’s locate company and exchange investigation information
Conduct interviews on damage sites with contractors, technicians, witnesses, police, homeowners, etc.
Professionally photograph and process the damage scene to accurately portray and determine liability
Work with the client and contractors to obtain and write-up job repair costs from the damage
Compile all investigation material and submit to the local handling office via email.
Assist Claims Recovery team post-investigation
Develop and maintain monthly market reporting and lead meetings with client to review
Be available at all times as necessary to field damage calls and respond across the market
Maintain a working knowledge of the entire PRG claims process
KNOWLEDGE, SKILLS & EXPERIENCE
Reliable and presentable personal vehicle with valid driver’s license and current insurance; min BI/PD 100/300/100
Proficient in MS Word, Outlook, and Excel, as well as an ability to navigate a variety of operational tasks on a computer
Knowledge of cable industry and/or utility locate industry
Flexible work schedule; all days of the week, day and evenings; hours can be 24/7.
Law enforcement and/or prior investigator a plus
Claims background a plus
vehicle allowance/mileage reimbursement
About PRG Inc
As a leading provider of business consulting and outsourcing services, Project Resources Group (PRG) offers professional services within the cable, telecom, broadband, construction and utility industries. Specifically, we offer services around the following business disciplines: Application Development, Outside Plant Damage Recovery, and Construction Project Management services. The PRG family carries out its operations in a number of different markets across the United States. PRG positions itself as a team of highly skilled professionals that work hard but also have fun delivering services to our clients. What binds us together is a shared set of core values, honesty, integrity, and respect where everyone can learn, teach, improve and add value for our clients. We've always known and celebrated that good people are our biggest assets and it is the source of our strength and our success. In return, we reward staff for their contribution and provide them with a working environment that promotes personal and professional growth. If PRG's culture and environment sounds like a fit for you... explore our opportunities!