We have an opening for a Full-Time Sr Network Engineer - Technical Lead, to work at our Corporate office in Franklin, TN! Premise Health is a leading worksite health and patient engagement company dedicated to improving the cost and quality of employee healthcare. We believe healthcare should be about helping people get, stay and be well. That's our mission and it's the foundation of everything we do. With more than 40 years of experience, Premise Health manages more than 500 worksite-based health and wellness centers across the country. The company serves more than 200 of the nation's leading employers, including a significant number of the Fortune 1000. Summary: The Sr. Network Engineer, Technical Lead has the key responsibility of being the technical subject matter expert for the team. This position provides technical leadership to the team with respect to defining technology standards and security best practices, working with Enterprise Architecture for continued alignment and reviewing project design artifacts for large, complicated or non-standard designs. This position is also responsible for maintaining 24x7x365 networking environments. The Sr. Network Engineer, Technical Lead designs, builds and operates the networks within the Premise Health environment. Provisions networks per organization’s standards. Monitors daily operations of networks and associated devices for availability and performance. Develops and maintains operational documentation. Responds to network alerts, investigates and recovers hardware and circuit failures. Is responsible for the identification and resolution of service-level problems and the identification and support of mission-critical tasks. Has communication with technical support groups, customer support centers, and vendors. Essential Functions: Acts as a subject matter expert for the technologies within the Network Engineering team Leads the creation, documentation and maintenance of the standards and architectural artifacts of the team Development of Knowledge Base (KB) articles Functions in partnership with Enterprise Architecture to ensure standards and designs are in alignment with the overall Premise Health architectural goals Mentors more team members in technology matters Troubleshoot and resolve system problems. Plan, coordinate, and execute network administrative tasks for assigned areas. Be accountable for the following activities: Performance and tuning analysis, capacity planning, systems support, long-term strategic planning, problem resolution tracking, and software upgrades and installation. Support network and security related projects. Serve as a liaison to technology vendors. Bachelor degree or equivalent work experience TOGAF certification is a plus Principal: 7+ years experience in Network Engineer role If you want to join a team of knowledgeable, compassionate, like-minded healthcare professionals, join Premise Health for an unlimited opportunity with the company that is changing the face and the place of the healthcare industry as we know it. We are an equal opportunity employer. Technical / Professional Knowledge and Skills Critical* Skills and Knowledge Important** Skills and Knowledge General Skills General Skills Growing proficiency in team leadership Proficiency in the following skills: Data collection, analysis, and reporting Debugging skills Interpersonal skills Communication Skills Decision making skills Organization/Planning skills Problem solving skills System modeling skills Risk Analysis Leadership skills Management of multiple priorities/multi-tasking skills Presentations skills Knowledge and Understanding Knowledge and Understanding Process flows Change Management Process Systems Development Life Cycle Methodologies Correlate technical actions to business impact System Skills System Skills Excel Access Word Project Outlook and Internet/Intranet in addition to other job related systems. Respective department system knowledge Visio PowerPoint ServiceNow Hiring Requirements Additional Hiring Requirements: Commitment to excellent customer service. Proven ability to manage own work and meet deadlines. Accuracy and attention to detail. Ability to work and direct in cross-functional project teams. Mathematical, analytical and statistical aptitude. Preferred knowledge of health care industry and principles of managed care required. Excellent planning, interpersonal, problem solving, leadership skills are required. Excellent communication skills, including verbal, written and presentation necessary. Active listening skills are required. Excellent influencing and consultative skills; and the ability to proactively identify and resolve issues and opportunities. The ability to determine the information necessary to strategically assess market situations as well as the ability to evaluate and determine optimal plans of action is essential. Core Platform Specific Requirements 7+ years of hands-on network engineer, specifically Cisco. Detailed knowledge of Cisco IOS, Nexus line, and NGFW. Detailed knowledge of Cisco and Meraki branch network hardware, with a detailed understanding of wireless networking. Expertise in Cisco industry best practices, including security best practices. 7+ years designing, building and operating medium to large enterprise networks. Strong understanding of internal and external routing protocols and best practices. Expertise and detailed knowledge of IP and Ethernet. Expertise and detailed knowledge of VoIP. Expertise and detailed knowledge of WAN and MAN technologies. Expertise and detailed knowledge of network protocols and functions; IPSEC, HSRP, 802.11, QoS, WCCP, VPN, GRE, NAT, PKI, SNMP, RADIUS and others. Detailed understanding of DNS and DHCP. Proven track record of expert systematic troubleshooting skills. Detailed knowledge of packet capture and examination tools, advanced knowledge of at least one tool. Knowledge of Category 5/6/7 copper cabling along with various Fiber interface/specifications. Solid understanding of the OSI model. Working knowledge of Windows and UNIX operating systems.
Internal Number: 9834041
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