Typical Training / Experience - typically requires BS/BA in related discipline; some disciplines may only require Associates degree. Generally 3 to 5 years experience in related field. Certification is required in some areas
Influence/People Leadership - primary input to hiring, performance, and rewards decisions for a group of service, production, or support employees, perhaps assisted by subordinate team leaders or senior individual contributor employees; Primary contribution is supervising other people (rather than applying knowledge); Supervises support, production, and/or lower level professional individual contributor employees directly or indirectly; Schedules work for optimum efficiency and productivity; Provides day-to-day work direction; schedules and approves vacation and overtime; may be a project or process manager without direct reports responsible for influencing and coordinating with non-reporting resources.
Supervision - typically supervises non-exempt support and service employees. Span Of Control/Complexity - Activities are relatively homogeneous; generally only one shift or area is supervised by incumbents at this level OR may lead smaller, less complex projects/ assignments. Decision-Making Authority - in conjunction with higher management, ensures that work is performed consistently with CCI policies and procedures. Financial - contributes to development of an operating plan, budget, and performance goals (revenue and/or expense) for the work group(s) managed and the department of which it is a part; may manage elements/portions of a department or project budget. Consequence Of Error - actions at this level can cause or prevent delays, inefficiencies, or unnecessary expenses and affect the efficiency and effectiveness of the people and/or the projects managed. Typical Problems Solved - identification/application of solutions is more likely to be based on similar prior experiences, not on ingenuity; problems are generally clearly defined. Core Functions - assigns and checks work; provides guidance and training; provides input to hiring, firing, layoff, promotion, reward, and other decisions; manages overtime; focused on maintaining steady workflow and productivity, meeting service/productivity standards, and resolving operational problems and handling disturbances; manages a small/medium size project team. Technical/Admin Work Performed - may spend up to 20% of time performing service, production, craft, or support work OR may manage a project or process that is more narrowly defined or basic/non complex.
Your Career at Cox
From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives.
Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare and retirement benefits including 401(k) matching) and a best-in-class working environment.
Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Learn more at: http://www.cox.com/.
Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.
Organization: Cox Communications, Inc.
Primary Location: US-KS-Wichita-901 S George Washington Blvd
Employee Status: Regular
Job Level: Manager
Shift: Day Job
Travel: Yes, 25 % of the Time